A little preparation.
A smoother journey.

Know what’s moving.

Have these details available when discussing a shipment:

• Collection and delivery locations, including postal codes and access instructions.
• Sender and recipient names and contact details.
• Number of pieces, dimensions, total weight, and a description of the contents.
• Preferred collection date and delivery window.
• Any handling or storage requirements.

Agree on the next steps.

Confirm service availability, transport arrangements, charges, and the estimated timeline before dispatch. Make any special requirements clear at this stage.

Make every piece identifiable.

Use packaging suitable for the contents and transport method. Attach the current shipment label where it can be read and scanned, and remove obsolete labels that could cause confusion.

• Check that the destination and recipient details are correct.
• Keep the readable tracking number visible.
• Prepare any documents requested for your shipment.

One number. Your shipment story.

Enter your Walton Cargo tracking number on the tracking page to see the latest recorded status, location, and milestone history. Event times are shown in Eastern Time (EST or EDT, depending on the date).

Updates appear when a milestone is recorded by the team. Tracking is a record of reported events, rather than live GPS positioning.

Keep the details close.

If a milestone looks incorrect or a delivery needs attention, have your tracking number and relevant shipment information ready when contacting the team. Staff can review the record and correct an entry while retaining an internal audit history.